Terms of Service

Welcome to Maison Khatib.

By visiting our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

General Information

Maison Khatib is a wholesale supplier of fashion and garment accessories, including laces, trims, buttons, brooches, badges, zippers, and related items.

Our website is intended for customers in Lebanon. Maison Khatib currently delivers inside Lebanon only.

Products

We do our best to display our products, colors, sizes, descriptions, and prices as accurately as possible.

Please note that product colors may appear slightly different depending on screen settings, lighting, or device display.

Some products may be sold by piece, pack, set, bundle, or meter, depending on the item.

Availability may change without prior notice.

Orders

By placing an order on our website, you confirm that all information provided is accurate and complete.

Maison Khatib reserves the right to refuse, cancel, or contact the customer regarding any order if there is missing information, stock unavailability, pricing error, or delivery issue.

An order is considered confirmed only after it is reviewed and accepted by our team.

Prices

All prices are shown in USD unless stated otherwise.

Prices may change at any time without prior notice.

Delivery fees are not included in the product price and will be added separately at checkout when applicable.

Payment

Maison Khatib currently accepts:

Cash on Delivery

Payment must be made upon receiving the order.

Delivery

Maison Khatib delivers inside Lebanon only.

Delivery time may vary depending on the customer’s location, order size, courier availability, and business working days.

The customer is responsible for providing a correct delivery address and reachable phone number.

If the delivery fails due to incorrect information, absence, or refusal to receive the order, Maison Khatib reserves the right to cancel the order or charge additional delivery fees for re-delivery.

Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers must review the Return & Refund Policy before placing an order.

Delivery fees for returns or exchanges are paid by the customer, unless the item received is damaged, defective, or incorrect due to a mistake from our side.

Wholesale Orders

Maison Khatib works mainly as a wholesale fashion accessories supplier.

Certain products may have minimum quantities, pack sizes, or wholesale conditions.

Wholesale prices, availability, and conditions may vary depending on the item and order quantity.

Product Use

Customers are responsible for checking whether the purchased items are suitable for their intended use.

Maison Khatib is not responsible for damage caused by misuse, improper handling, cutting, washing, sewing, alteration, or incorrect application of any product.

Website Content

All content on this website, including photos, product descriptions, logo, branding, text, and design, belongs to Maison Khatib unless otherwise stated.

You may not copy, reproduce, reuse, or distribute our website content without prior written permission.

Accuracy of Information

We try to keep all website information accurate and updated.

However, Maison Khatib does not guarantee that all product descriptions, prices, availability, or website content will always be error-free.

We reserve the right to correct any errors, update information, or cancel orders affected by incorrect details.

Prohibited Use

You may not use our website for any illegal, harmful, fraudulent, or abusive purpose.

You may not attempt to damage, disrupt, copy, or misuse the website or its content.

Limitation of Liability

Maison Khatib is not responsible for any indirect, accidental, or consequential damages related to the use of our website, products, delivery service, or order process.

Our responsibility is limited to the value of the purchased item, where applicable.

Changes to These Terms

Maison Khatib reserves the right to update or change these Terms of Service at any time.

Any changes will be posted on this page. Continued use of the website after changes means that you accept the updated terms.

Contact Us

For any questions about these Terms of Service, please contact us:

Email: sales@maisonkhatib.com
WhatsApp: +96170664457
Location: Saadeh Bld GF, Kaskas, Beirut, Lebanon